How It Works

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• 1. Your Custom Design

  Whether you're starting with a brand-new diamond or one passed down for generations, our jewelry experts will work with you every step of the way. We'll start by discussing your ideas and sketching your one-of-a-kind creation.

• 2. Rendered for Your Approval

  Once you've approved a computer-generated rendering of your unique design, we'll create an exact wax replica for you to try on and examine from every angle.
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• 3. Individually Cast and Set

  When you're 100% satisfied with your design, a skilled artisan will individually cast your piece and set your diamond by hand.

• 4. Polish to Perfection

  Your jewelry will be polished to perfection, bringing your vision to life. With custom design services available in all Zales stores, letting your unique love shine is easier than ever.
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